While our printers are high-quality and reliable, there are variables to be considered in the printing process. Colors seen on screen are shown in RGB color mode, while colors must be converted into CMYK color mode in order to be printed. In this conversion, there may be some imperfect color matches. Colors that are particularly hard to match include grays, neon colors, and pastel/ soft tones. Water color images will also be difficult to match in appearance. During the printing process, your artwork may slightly shift. The industry print tolerance is 1/16" and TOSSWARE adheres to this industry standard. Due to the fact that the products on which your artwork will be printed have a curved surface, your artwork may be slightly warped in the printing process. The shape of the printed artwork may slightly warp as a result of the dimensions and placement of the artwork submitted. Images with a resolution lower than 300 dpi may result in a fuzzy, low-quality print and we will not be responsible for the print resulted from the low resolution submitted. By submitting artwork to TOSSWARE, you, the customer, warrant and represent that you are the owner or authorized licensee of any trademarked or copyrighted materials contained therein. The unauthorized use of trademarked or copyrighted materials is a violation of intellectual property laws. TOSSWARE will not print any artwork containing trademarked or copyrighted materials for customers that are not the owners or authorized licensees of such trademarked or copyrighted materials and reserves the right to refuse or stop the process for such orders. In addition, TOSSWARE reserves the right to request proof of ownership or authorized licensee status prior to executing any order submitted by a customer. You, the customer, further warrant and agree not to upload any content to TOSSWARE for print that exhibits vulgar, profane, or offensive language, imagery containing obscenity or nudity, and/or that is unlawful, harmful, threatening, harassing, defamatory, obscene, vulgar, hateful, invasive of another’s privacy, or otherwise unsuitable for print as determined by TOSSWARE. TOSSWARE reserves the right to exercise in its sole discretion what is or is not acceptable for print. By checking ‘Accept’ below you acknowledge that you understand and accept the terms and conditions, and authorize TOSSWARE to produce your design as submitted. While we do review artwork for production accuracy, you are ultimately responsible for ensuring the accuracy of all placed orders, including color selection, spelling, and artwork resolution. TOSSWARE does not accept any returns of, or grant refunds for, customized orders.